Brand Ambassador (Bilingual Korean - Full Time or Part Time Seasonal/Temp)
About Starry:
Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.
Who we’re looking for:
Starry is seeking a Brand Ambassador/Field Canvasser who will be responsible for interacting with customers by conducting door to door visits in assigned neighborhoods with your primary focus being to convey important information about Starry’s offerings to both potential and existing customers. You will also play a crucial role in assisting customers in person with various account-related updates and inquiries related to billing, promotional codes, plan adjustments, and other account-related matters. This role is a temporary, seasonal position with full time or part time hours available. This temporary employment will begin on or around April 23, 2024 and end on or before June 25, 2024.
Primary Responsibilities:
- Execute door knocking routes in designated areas to engage with customers to promote Starry services and provide relevant information to potential and existing customers
- Support customers with account-related questions and updates including billing, promo codes, plan changes, and more
Additional Duties May Include:
- Set up and take down multiple events a week
- Staff events and engage with potential customers about all things Starry
- Deliver, assemble and stock permanent placements at Starry properties
- Assist the Field Marketing Manager with event logistics
- Hang posters and distribute marketing materials to resident doors at Starry properties to generate brand awareness
- Assemble event handouts/giveaways for potential customers
- Track event activities using reporting tools as needed
- Other duties as assigned
Requirements
- 0-6 months experience in customer facing role (internship acceptable)
- Ability to communicate effectively to potential customers, business stakeholders and team
- Ability to lift up to 30lbs and stand for extended periods of time
- Bilingual (English and Korean), fluent in both languages
- This position requires a form of reliable transportation to get to and from different work locations. If you plan to drive your personal vehicle on behalf of Starry, you'll need to have a valid driver's license in the state of your residence and a safe driving record.
Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance.
Pay: $20.00 hourly with an opportunity for commission. Final hourly pay rate will be based on a variety of factors, including experience, education, and training.
Happy Interneting!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.